Melitta Europe’s coffee division in Bremen solves staffing shortages with the Smart Palletizer

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Smart Palletizer | Date: 05-09-2025 | Written by: Kamelia Kamoun
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Alexander Schnäckel

Head of Operations

Why Alexander Schnäckel chose the Smart Palletizer

“Everything was implemented as promised, expectations were fully met, and the process was seamless from start to finish.”

 

The challenge

Before the Smart Palletizer, palletizing at the packaging machine in Melitta Division Coffee in Bremen relied on temporary workers. This setup proved inefficient and significantly slowed down the end-of-line process due to inconsistencies and the need to retrain new people whenever a temporary worker didn’t show up.

Melitta’s full-time employees also began voicing their concerns as the bottlenecks grew, directly impacting their own work and creating an urgent need for automated palletizing.

 

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The search begins

Melitta was first introduced to the Smart Palletizer at the Interpack tradeshow in Germany. The team was immediately impressed with the Smart Palletizer’s capabilities, its small footprint, and the fact that no fencing was required. Above all, they highly valued the simplicity of using the robot.

The support from the Smart Robotics team was also a major plus for Melitta Coffee. In fact, the decision was made rather quickly, with no other solutions or companies meeting Melitta’s criteria after the first introductory meetings. In other words, the trust and confidence Melitta felt in Smart Robotics made the decision an easy one.

 

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Implementation and service

According to Melitta, the installation of the Smart Palletizer was exceptional.

Within just a few hours, the robot was up and running and became a valuable addition to the production team. Furthermore, the collaboration between both parties remained strong throughout the process, ensuring a seamless transition into robotic palletizing.

 

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Results that Stack Up

The results at Melitta speak for themselves:

– Flawless integration: Everything was implemented as promised, with expectations fully met.

– Reliability: The Smart Palletizer has proven highly reliable, allowing the Melitta team to fully depend on it.

– Employee satisfaction: Replacing unreliable temporary workers eliminated complaints and improved overall efficiency.

– ROI achieved: The investment paid off quickly, leaving the team fully satisfied with the outcome.

Looking ahead, both companies are actively exploring opportunities to expand their partnership and test new applications where automation can deliver even greater efficiency and reliability.

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About Melitta Group

For more than 100 years, Melitta has been dedicated to making moments of coffee enjoyment easier, better, and more accessible. What began with the invention of the coffee filter in 1908 has grown into a trusted global brand, recognized for its commitment to quality, innovation, and reliability.

Today, Melitta’s portfolio ranges from coffee filters and machines to household products such as vacuum cleaner bags and baking papers, combining its core expertise with forward-looking innovation.

 
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