Juan Banuelos – Regional Manager – Packservice
“I am very impressed with the Smart Palletizer. We have been working for 7 years to find the perfect solution and in the end it was all too easy with Smart Robotics. I had so many conversations, read so much information and studied cobots extensively, year after year. When we heard about the Smart Palletizer it all went fast. We had 3 calls with Smart Robotics and Ask!Ayudo and received a few brochures. Where the magic happened, however, is that Smart Robotics said; ‘We will send you a cobot palletizer to test for 4-6 weeks. If you are satisfied, the cobot can remain at your warehouse.’
The installation of the Smart Palletizer for the trial was done very fast. It took only two hours. Once it was installed in our warehouse, we had a meeting with our board and once they saw the cobot and its performance, it was decided to purchase the Smart Palletizer immediately.
The performance of the Smart Palletizer is great. It has brought us flexibility, helps us solve our employee shortages and improves the health of our employees. Its productivity resembles two human employees which ensures we will achieve an ROI of less than 3 years. Besides, the system is very user-friendly. Many of the other solutions we have seen and tested over the years would require an expert to use it. The Smart Palletizer, however, is so easy to use; any employee can operate it within 5 minutes. Besides that, any problems are solved quickly by the Smart Robotics team.
We definitely recommend Smart Robotics to our customers and partners. We invite them to our plant and talk about the Smart Palletizer during meetings, webinars and trade fairs. The conclusion is: we are very impressed.”